Terms & Conditions


Cricket Tikes Terms & Conditions | Last updated: February 2026

References/Definitions

In these terms and conditions, "us/we/our" refers to Cricket Tikes Ltd (hereafter "Cricket Tikes"), and "you" refers to the parent/carer of the child participating in our classes.

Please read these terms and conditions carefully. They are deemed accepted once the checkbox is ticked during the online booking process and confirmation of payment of Fees and/or Subscriptions is received by us.

Subscriptions

Cricket Tikes operates a monthly membership plan that conveniently spreads the cost of all weekly classes throughout the year (excluding camps and special events). As long as you maintain your payments, your regular class fees are covered, and you will be automatically rebooked into the next term without needing to re-enter payment details. Membership payments are taken via direct debit from your credit/debit card on the 1st of every month. Subscriptions are payable during school holiday months where no lessons take place, to keep costs affordable and consistent year-round.

Subscription tiers (effective 1 September 2025, subject to change):

  • 1 child / 1 standard class: £42.50 per month
  • 1 child / 1 Academy class: £67.50 per month
  • 2 children / 1 class or 1 child / 2 classes: £83.00 per month
  • 2 children: 1 Tikes + 1 Academy: £108.00 per month
  • 3 children / 1 class: £123.00 per month
  • 2 children / 1 Academy class: £130.00 per month Other variants available; contact us for details.

Weekly Classes

Classes usually last 40-45 minutes for standard / 50-55 minutes for Academy and are held during term times. We operate three terms a year, each usually 8-10 weeks long, mirroring school terms as closely as possible. Term dates are fluid and depend on venue availability (e.g., Merchant Taylors' School - MTS) and school calendars. We send confirmed term dates at the end of the previous term. Annual class numbers average 24-30 across the three terms, but may vary slightly due to holidays, half-terms, or venue constraints. There is no fixed minimum number of classes per term.

Changing Classes: Times and Venues

We may need to change venue or time occasionally. We avoid this where possible and provide notice. If a venue closes or class numbers are too small, we offer alternatives. We are not responsible for additional travel expenses.

Adverse Weather

If weather allows and the coach can attend, the class proceeds. If the venue is shut or the coach can't attend, we endeavour to organise a catch-up. We are not obligated to offer alternatives or refunds if you choose not to attend during inclement weather.

Summer Camps / Special Events

All T&Cs apply to camps/events. Additionally:

  • If cancelled due to weather/other reasons, we endeavour to notify via phone/text/email/Social Media and offer reserves/backups. We are not obligated to refund/credit if alternatives are provided and you can't attend.
  • If no alternative, credits offered (e.g., cancelled 0-30 mins = 2 credits; 30-60 mins = 1 credit; 1 credit = 1 class).
  • Refunds if no credit accepted: Scaled by time remaining (100% for 0-15 mins, down to 0% after 60 mins).

Trials

Trials (subject to availability) via website. Post-trial, email invitation to accept/decline place within 48 hours. No response = place not allocated.

Setup Fees / Membership Provision

One-off registration fee: £30 (includes Cricket Tikes polo shirt, subject to availability). We do not resupply free unless defective.

Cancellation of Subscription

To cancel, provide one term's notice in writing (email bookings@crickettikes.co.uk). Without notice or if payments fail (place held open), subscription reverts to per-class rate (£17 standard / £27 Academy) for classes attended in the notice period plus a cancellation charge equivalent to one full month’s subscription fee at the rate applicable at the time of cancellation. No refunds/credits for unattended classes. If payments fail, we attempt collection (day 3, day 8); if unresolved, insurance voids and place cancels. Contact us promptly to resolve.

Attendance

We are under no obligation to transfer/refund for missed classes due to illness or any other reason. For verified serious illness with medical proof, we may offer discretionary credits/catch-ups at our sole discretion (limited to same/next week, subject to availability/curriculum).

Coaches

Same coaches where possible; we reserve the right to change staff (with/without notice). Lead coaches ECB Core Coach or Advanced Coach qualified. Assistants ECB Foundation Coach qualified and may lead classes under supervision. Trainees may observe or assist under qualified supervision. All coaches are DBS-checked, have safeguarding training, and follow ECB 'Safe Hands' guidelines, including helmet use, concussion protocols, and fast bowling restrictions for children.

Parent/Carer Obligation

Update information (e.g., medical/behavioural) via Parent Account. Add our emails to safe senders. Do not attend if ill/infectious. Remain on site during sessions; responsibility for child/conduct remains with you.

Medical Conditions

Note any conditions at booking/update us. Information confidential.

Data Protection

Data collected/held in accordance with UK GDPR and Data (Use and Access) Act 2025. We use data for classes, disputes, communications (streamlined under Data Act). You consent to holding for these purposes.

Health and Safety

Adhere to venue/session rules. No food/snacks during term classes.

Confidentiality

Class content proprietary; do not divulge/reproduce for third parties.

Safeguarding

Contact welfare officer for concerns.

Video and Photography

No video/reproduction. Photos with sensitivity to others; we are not liable for third-party actions.

Withdrawal of Service

We reserve the right to withdraw service immediately for inappropriate behaviour/interference.

Limitation of Liability

In absence of negligence, participation at own risk. Governed by English law.

Changes to Terms and Conditions

We may update T&Cs/prices. Notice via website/email. You have 14 days to send written non-acceptance (bookings@crickettikes.co.uk). No notice = deemed acceptance.

Acceptance of Terms

By booking (checkbox), you confirm reading/accepting these T&Cs. Acceptance recorded via mandatory checkbox before payment. Proof/logs available on request (subject to Data Act).

Cricket Tikes is a trading name of Cricket Tikes Limited. Registered in England & Wales. No.10561814.

Registered office: Sme House, Holme Lacy Industrial Estate, Hereford, England, HR2 6DR.