Terms & Conditions
Cricket Tikes Terms & Conditions | Last updated: March 2026
REFERENCES & DEFINITIONS
In these terms and conditions, "us/we/our" refers to Cricket Tikes Ltd (hereafter "Cricket Tikes"), and "you" refers to the parent or legal guardian responsible for the child or young person enrolled in our programme.
Please read these terms and conditions carefully. They are deemed accepted once the checkbox is ticked during the online booking process and confirmation of payment of Fees and/or Subscriptions is received by us.
SUBSCRIPTIONS
Cricket Tikes operates a monthly membership plan that conveniently spreads the cost of all weekly classes throughout the year (excluding camps and special events). As long as you maintain your payments, your regular class fees are covered, and you will be automatically rebooked into the next term without needing to re-enter payment details. Membership payments are taken via direct debit from your credit/debit card on the 1st of every month. Subscriptions are payable during school holiday months where no lessons take place, to keep costs affordable and consistent year-round.
Subscription tiers (effective 1 September 2025, subject to change):
• 1 child / 1 standard class: £42.50 per month
• 1 child / 1 Academy class: £67.50 per month
• 2 children / 1 class or 1 child / 2 classes: £83.00 per month
• 2 children: 1 Tikes + 1 Academy: £108.00 per month
• 3 children / 1 class: £123.00 per month
• 2 children / 1 Academy class: £130.00 per month
Other variants available — contact bookings@crickettikes.co.uk for details.
WEEKLY CLASSES
Standard (Tikes) sessions last approximately 40 minutes. Academy sessions last approximately 55 minutes. All sessions are held during term times.
We operate three terms a year, each usually 8–10 weeks long, mirroring school terms as closely as possible. Term dates depend on venue availability (Merchant Taylors' School) and school calendars. We send confirmed term dates at the end of the previous term.
We typically deliver 24–30 classes per year across the three terms. In exceptional circumstances (venue closure, force majeure), the number may fall below this range — in such cases we will communicate directly with affected families. There is no fixed minimum number of classes per term.
Term lengths are deliberately structured around developmental science — shorter, intensive terms with proper breaks produce better, longer-lasting learning outcomes. See our coaching philosophy for details: crickettikes.com/philosophy
TIKES PROGRAMME (GROUPS 1–4)
Tikes sessions follow ECB Cricket Game-Based Learning (CGBL) principles. Every session covers batting, bowling, fielding, captaincy and game play. Children are split into teams of four or five, each with a dedicated coach (1:4 ratio or better).
Initial sign-up is age-banded: Group 1 (5–6), Group 2 (5–7), Groups 3 & 4 (7–10). From there, progression between groups is based on coaching observations — developmental readiness, consistency, and developmental stage. Not birthdays, not parental requests.
Groups 3 and 4 share the same age band. The step between them is entirely merit-based and represents the clearest expression of our readiness-over-age philosophy. Children progress to Group 4 when developmental readiness, consistency and game awareness align.
All equipment for Tikes sessions is provided by Cricket Tikes. Children need only wear comfortable sportswear and trainers, and bring a water bottle.
ACADEMY PROGRAMME (INVITATION ONLY)
Academy places are offered by invitation only, based on coaching observations across six developmental criteria: physical capability, cognitive readiness, emotional maturity, coachability, safety, and potential. Every invitation is backed by documented evidence.
Invitations may be withdrawn if, in the coaching team's professional judgement, a child is no longer benefiting from or ready for Academy-level training. In such cases, the child's Tikes place (if held) is unaffected.
For younger Academy entrants (typically those still in Tikes Groups 3 or 4), Academy is offered as an addition to Tikes sessions, not a replacement. We recommend both programmes run concurrently for a minimum of one term, and ideally 12–18 months. The game-based learning sessions build and maintain the broad foundations that make hardball training safe and effective. When a child is ready for Academy-only attendance, we will advise the family directly.
Academy players must provide their own full safety kit: helmet with rear guard, batting pads, batting gloves, and a box. Cricket Tikes supplies all training aids including bats, balls, stumps, and bowling machine. Our Gray-Nicolls Academy partnership gives families 25% off equipment — we take nothing from this discount.
CHANGING CLASSES: TIMES & VENUES
We may need to change venue or time occasionally. We avoid this where possible and provide as much notice as we can. If a venue closes or class numbers are too small, we will offer alternatives. In the event of a permanent venue change, families may transfer to the new venue or cancel without penalty.
We are not responsible for additional travel expenses arising from any venue change.
ADVERSE WEATHER
Sessions are held indoors by default (Merchant Taylors' School Sports Hall). When sessions are held outdoors (weather permitting), the session proceeds as normal.
If the venue is closed or the coach cannot attend, we endeavour to organise a catch-up. We are not obligated to offer alternatives or refunds if you choose not to attend during inclement weather when the session is running.
SUMMER CAMPS / SPECIAL EVENTS (WHEN OFFERED)
Cricket Tikes does not currently run camps or special events. This section applies if and when they are offered in future. All standard T&Cs apply, plus the following:
If cancelled due to weather or other reasons, we endeavour to notify via phone, text, email, or social media and offer alternatives. We are not obligated to refund or credit if alternatives are provided and you cannot attend.
If no alternative is available, credits will be offered: cancellation within 0–30 minutes = 2 credits; 30–60 minutes = 1 credit (1 credit = 1 standard class). Where cancellation is due to circumstances within our control, a full credit or refund will be offered.
Refunds (if no credit accepted): Scaled by time remaining — 100% for 0–15 minutes, reducing to 0% after 60 minutes.
TRIALS
Trial sessions are offered subject to availability and are free of charge. Following a trial, we will email an invitation to accept or decline a place within 48 hours. No response within 48 hours = place not allocated.
SETUP FEES & REGISTRATION
One-off registration fee: £30 (includes a Cricket Tikes polo shirt, subject to stock availability). We do not resupply free of charge unless defective.
CANCELLATION OF SUBSCRIPTION
To cancel, provide one term's notice in writing (email bookings@crickettikes.co.uk).
Without notice, the subscription reverts to per-class rates (£17 standard / £27 Academy) for all classes operated during the term in which cancellation occurs, plus a cancellation charge equivalent to one full month's subscription fee at the rate applicable at the time of cancellation.
Example: If you cancel a £42.50/month standard subscription without one term's notice during a 10-week term, the charge would be: 10 classes × £17 = £170, plus one month's cancellation charge of £42.50 = £212.50 total.
No refunds or credits will be issued for unattended classes.
FAILED PAYMENTS
If a payment fails, your place is held open while we attempt collection (day 3 and day 8). If the payment remains unresolved after these attempts, your child's insurance cover is voided and their place will be cancelled. Please contact us promptly at bookings@crickettikes.co.uk to resolve any payment issues.
ATTENDANCE
We are under no obligation to transfer or refund for missed classes. However, where there is a genuine reason, we will endeavour to offer a catch-up in another class where space allows. This is at our sole discretion and subject to availability — it is not guaranteed.
For verified serious illness with medical proof, we may offer discretionary credits or catch-ups at our sole discretion (limited to the same or following week, subject to availability and curriculum).
COACHES
We assign the same coaches where possible; we reserve the right to change coaching staff with or without notice. Our coaching methodology is shared across the qualified team — every child receives the same standard regardless of which coach leads their session.
Lead coaches are ECB Advanced Coach (Level 3) or Core Coach (Level 2) qualified as a minimum. Assistants are ECB Foundation Coach qualified and may lead classes under supervision. Trainees may observe or assist under qualified supervision.
All coaches are DBS-checked (Enhanced, via ECB disclosure process), hold current safeguarding training (ECB Safeguarding Level 2, renewed every three years), and follow ECB 'Safe Hands' guidelines including helmet use, concussion protocols, and fast bowling restrictions for children. All coaches hold current first aid certification with AED training.
PARENT/CARER OBLIGATIONS
Update your child's information (including medical, behavioural, and emergency contact details) via your Parent Account promptly when anything changes. Add our email addresses to your safe senders list. Do not bring your child to a session if they are ill or infectious.
Remain on site during sessions. Responsibility for your child and their conduct remains with you at all times.
Indoor sessions: parents are not permitted to enter the Sports Hall or indoor nets (Merchant Taylors' School venue policy). Outdoor sessions: parents may watch from behind the boundary. We reserve the right to restrict spectator access at any time.
Parents and carers must not offer coaching instructions or tactical advice from the sideline during sessions. We welcome encouragement and applause — please see the MCC Spirit of Cricket (lords.org) for the ethos we follow.
MEDICAL CONDITIONS
Please note any medical conditions, allergies, or behavioural needs at the time of booking and update us promptly of any changes. This information is shared only with the coaching team and the first aider on duty, and is held confidentially.
In an emergency, we will share relevant medical information with paramedics or hospital staff as necessary to ensure your child's safety.
DATA PROTECTION
Data is collected and held in accordance with UK GDPR and the Data (Use and Access) Act 2025. We use your data for class administration, communications, dispute resolution, and — with your consent — promotional materials. Data processing is streamlined under the Data Act.
We use ClassForKids (classforkids.io) as our booking and payment platform. Your data is processed by ClassForKids in accordance with their privacy policy. Payment information is handled by Stripe (stripe.com) and is not stored on our systems.
You consent to the holding and processing of your data for these purposes by completing the booking process. You may withdraw consent or request data deletion at any time by contacting bookings@crickettikes.co.uk.
HEALTH & SAFETY
Adhere to venue and session rules at all times. No food or snacks are permitted during sessions (venue policy). Please bring a water bottle.
PHOTOGRAPHY & VIDEO
No photography or video is permitted during indoor sessions.
During outdoor sessions, personal photography is permitted with sensitivity to other families. No images or video may be shared publicly (including social media) without prior consent from all families whose children are visible.
Cricket Tikes may photograph or video sessions for use on our website, social media, and promotional materials. Consent for this use is sought at the time of booking and may be withdrawn at any time in writing to bookings@crickettikes.co.uk.
We are not liable for images or video taken by third parties.
CONFIDENTIALITY
Our coaching curriculum, session plans, and methodologies are proprietary. They may not be recorded, reproduced, or distributed for commercial purposes without written permission from Cricket Tikes.
SAFEGUARDING
The safety and wellbeing of every child is our highest priority. Cricket Tikes operates in full compliance with the ECB's "Safe Hands — Cricket's Policy for Safeguarding Children" and all relevant UK legislation.
Our designated safeguarding lead is Jason Moore, Founder & Head Coach.
Safeguarding contact: safeguarding@crickettikes.co.uk / 020 8429 8625
ECB Safeguarding Team: 020 7432 1200 / safeguarding@ecb.co.uk
NSPCC Helpline: 0808 800 5000 / help@nspcc.org.uk
If a child is at immediate risk, call the Police on 999.
Full safeguarding policy: crickettikes.com/safeguarding
COMPLAINTS & DISPUTE RESOLUTION
If you have a complaint or concern about any aspect of our service, please contact bookings@crickettikes.co.uk. We will acknowledge your complaint within 48 hours and aim to resolve it within 14 days.
If we are unable to resolve a complaint to your satisfaction, you may refer the matter to your local Citizens Advice Bureau or Trading Standards office.
WITHDRAWAL OF SERVICE
We reserve the right to withdraw service immediately for behaviour that, in our reasonable judgement, compromises the safety, wellbeing, or experience of any child, coach, or family in the programme.
This includes but is not limited to: abusive or threatening behaviour towards staff or other families, repeated failure to follow safety instructions, persistent interference with coaching sessions, and breach of photography or safeguarding rules.
In such cases, no refund will be offered for the remainder of the current term.
LIMITATION OF LIABILITY
Participation in Cricket Tikes sessions is at the participant's own risk, except where injury or loss arises from our negligence.
Cricket Tikes maintains comprehensive insurance cover: £10M public liability, £10M employers liability, and £1M professional indemnity. Insurance provided by Sportscover (underwritten by Liberty Specialty Markets) and the ECB Coaches Association (Allianz with Zurich excess layer), brokered through Kerry London. Copies of insurance documentation are available on request.
These terms are governed by the laws of England and Wales.
CHANGES TO TERMS & CONDITIONS
We may update these terms and conditions or our prices from time to time. Notice will be given via our website and/or email. Price changes will be notified at least 30 days before they take effect.
You have 14 days from notification to send written non-acceptance to bookings@crickettikes.co.uk. No response within 14 days constitutes deemed acceptance of the updated terms.
ACCEPTANCE OF TERMS
By completing the booking process (including ticking the mandatory checkbox), you confirm that you have read, understood, and accepted these terms and conditions. Acceptance is recorded via the mandatory checkbox before payment. Proof and logs are available on request (subject to the Data (Use and Access) Act 2025).
Cricket Tikes is a trading name of Cricket Tikes Limited. Registered in England & Wales. Company Number: 10561814. Registered Office: SME House, Holme Lacy Industrial Estate, Hereford, England, HR2 6DR.